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Exchange and return

HOW CAN I EXCHANGE OR RETURN ITEMS?

Is the item you ordered not what you expect? No problem, you can return it within 14 days of receipt. You can send an email to info@nozemstore.nl and we will send you a return form with instructions.

RETURNS WITHIN WHAT TIME?

Within 14 days of receiving your order.

CAN I RETURN MY ORDER FOR ANY TIME?

The shipping costs for a return are for your own account. If you want to exchange an item for another item, please let us know via our email address info@nozemstore.nl.

HOW CAN I GET MY MONEY BACK?

After receipt, we will process the return shipment. We check whether the product has been used or damaged. The costs will be refunded within 7 working days in the same way as you paid the amount.